A foreign buyer commissions a Chinese manufacturer to produce custom machinery for a new production line. The specifications are agreed, the price is negotiated, and…
HKTDC Sourcing Helped You Find a Supplier. What Happens When the Transaction Goes Wrong? HKTDC Sourcing helps buyers discover suppliers and explore business opportunities in…
Introduction When a foreign buyer has a dispute with a Chinese supplier, one of the first questions is often whether the supplier has enough money…
Why a Chinese Lawyer’s Formal Demand Letter Matters: Our Practical Experience with Supplier Disputes
Many foreign buyers who have experienced a dispute with a Chinese supplier are skeptical about the value of a formal demand letter from a Chinese…
When a dispute arises with a supplier found through Global Sources, a foreign buyer may spend weeks exchanging emails, requesting explanations, and waiting for a…
A dispute on Made-in-China.com does not always end when the platform issues its decision. A foreign buyer may have complained about missing goods, a quality…
An Alibaba Trade Assurance decision can feel like the end of the dispute. The buyer submitted screenshots, inspection reports, payment records and messages with the…
A shipment of automotive parts can pass through customs, arrive at a warehouse, and still create a serious contractual problem. A foreign buyer may discover…
When a Chinese electronics supplier delivers products that fail to meet the agreed technical specifications, the overseas buyer may face serious financial and operational problems.…
A Chinese manufacturer has completed your custom order, but the products are defective. Perhaps the dimensions are wrong, the materials are inferior, the products fail…